Buchanan Company is an Equal Employment Opportunity (EEO) employer.

Why Exceptional People Enjoy Careers With Buchanan Company

“When you bring together the right people, processes, and equipment in an environment that fosters teamwork, innovation, honesty, and integrity, the results are truly inspiring.” -CEO, Jim Buchanan.
Our 80 years plus of success stem from the expertise of our dedicated professionals. As the leading chute and compactor firm serving multi-story residential, hotel, and commercial sectors, we thrive through diversity and market penetration, even during economic downturns. We offer cutting-edge technologies, foster collaboration, and ensure a rewarding experience for our teams and customers. If you thrive in a creative environment, appreciate supportive management, and seek growth opportunities within a customer consultive relationship model, we want to hear from you.
ABOUT US
Four generations of the Buchanan family have provided a continuous evolution in business and industry-leading design, engineering, manufacturing, installation, and consulting. BCI and its subsidiaries Western Chutes, The Chute Doctor, and Buchanan Specialties, represent the nation’s largest firm and the markets preferred supplier and contractor of all things linen and waste chutes, waste compactors, and related equipment.
CULTURE
With over 80 years of experience, our foundation is built on expertise and innovation. Our talented, enthusiastic staff leverage the latest technologies, working collaboratively both internally and with our customers to ensure a superior experience. Success drives us, inspiring continuous improvement and dedication to excellence. We are passionate about what we do, and it shows in every project we undertake.
DEVELOPMENT
We are committed to educating our team members to grow, recognizing achievements, and providing support when needed. In our fast-paced environment, quick thinking, proactivity, and strong teamwork are essential. We value and acknowledge every effort toward success, knowing our customers depend on us and we, in turn, depend on each other. We seek the best people to consistently deliver outstanding projects and services to our industry.
WHY WORK WITH US?
- A supportive team and an open-door work environment
- 50/50 coverage for Medical, Dental, Vision, and Life Insurance
- Disability Insurance
- Paid Time Off and Holidays
- Recognized as an “Essential Business” — we keep working, no matter what!
COMPANY ROLES, RESPONSIBILITIES, & QUALIFICATIONS
HUNTINGTON BEACH OFFICE
5500 Bolsa Ave #200 Huntington Beach, CA
EXECUTIVE
CEO
Vice President
Executive Assistant
Introduction:
The Executive Assistant supports the CEO by managing daily operations, HR processes, and executive functions to ensure efficient business operations. This role combines administration, operations, and leadership, with HR duties representing about 15–20% of the workload as the company expands.
Key Responsibilities:
- Executive Support: Manage the CEO’s calendar, communications, and meetings while ensuring priorities and follow-ups are completed efficiently.
- Information Management: Oversee executive correspondence, documentation, and reporting systems to maintain clarity, structure, and accountability.
- Operations & Systems: Coordinate reports, refine processes, and support system integrations (Zoho CRM, People, Recruit) to enhance workflow and organization.
- Administrative Oversight: Maintain company records, ensure timely completion of recurring operational tasks, and streamline cross-department coordination.
- Human Resources & Recruiting: Lead recruiting, onboarding, and HR compliance efforts while maintaining confidentiality and driving HR initiatives independently.
Qualifications:
- 5–10 years as an Executive Assistant, HR Coordinator, or Operations Administrator. Preferably within a small to mid-sized business environment.
- Bachelor’s degree in business administration, human resources, or a related field preferred; equivalent professional experience will be considered.
- Recruiting and HR process management experience required.
- Hands-on Zoho CRM/People/Recruit experience preferred.
- Excellent written and verbal communication; professional judgment.
- Skilled at identifying and improving inefficient processes.
- Experience supporting ownership or senior leadership and managing HR or systems processes is strongly preferred.
- Experience in construction, field services, or trade-related industries is key to rapid success.
Internal: Executive Assistant
SALES DEPARTMENT
Sales Manager
Introduction:
Lead and develop a high-performing sales team in a senior management role.
Key Responsibilities:
- Manage the sales team, set goals, and develop overall sales strategies.
- Monitor team performance and ensure sales representatives meet or exceed their quotas.
- Hire, train, and mentor new team members, and coordinate sales efforts with other departments.
Qualifications:
- Demonstrated record of managing sales teams and achieving sales targets.
- Strong analytical, leadership, and communication skills.
Internal: Sales Manager
General Administrative Assistant
Introduction:
Support our sales operations by providing administrative and coordination support to the sales team.
Key Responsibilities:
- Handle calls, mail, email, calendars, and greet visitors.
- Manage office supplies, mail, and packages.
- Assist departments with scheduling, reports, and events.
- Communicate with customers and suppliers, supporting sales with bids and proposals.
- Collect and distribute bid requests and documents.
- Update and maintain customer and project records with accuracy.
Qualifications:
- 3+ years of experience in construction sub-contractor or related administrative roles.
- Proficient in MS Office (Word, Excel, Outlook, Teams), CRM, and Order Management software.
- Strong organizational and time management skills.
- Excellent attention to detail and problem-solving abilities.
- Superior written and verbal communication skills.
Internal: Administrative Assistant- General
SALES DEPARTMENT - CONSTRUCTION
Construction Estimator
Introduction:
Join our team as an Estimator, helping us provide accurate project costs and proposals for our specialized chute and compactor solutions.
Key Responsibilities:
- Analyze blueprints, specifications, and related documents to prepare cost estimates.
- Work closely with project teams to determine scope, resources, and schedules.
- Prepare detailed cost breakdowns and provide technical support during bid preparation.
Qualifications:
- Proven experience in construction estimating, preferably in multi-story or commercial projects.
- Strong analytical, communication, and organizational skills.
- Familiarity with AutoCAD and project management software is a plus.
Internal: Estimator
Construction Scope Analyst – Plan Take-Offs
Introduction:
Join the leader in the chute industry, providing innovative solutions for multi-story residential, hotel, and commercial sectors.
Key Responsibilities:
- Identify and source new business opportunities.
- Research and qualify prospects through cold calling, emailing, and networking.
- Content Manage the early stages of the sales process by building relationships and maintaining a high-quality pipeline.
- Collaborate closely with Account Executives to transition qualified leads.
Qualifications:
- Strong communication, networking, and research skills.
- Proven experience in outbound prospecting or similar role preferred.
- Experience in the construction sub-contractor environment or a related field is a plus.
Internal: Take-Off Specialist
Construction Bid Coordinator
Introduction:
The Bid Coordinator is the first point of contact for bid requests, ensuring all required documents, plans, and specifications are received. This role is responsible for entering and managing bids in Zoho CRM, assigning them to Take-Off Specialists, and ensuring bid readiness for selection by Sales Engineers.
Key Responsibilities:
- Review and verify bid requests, ensuring all required documents are included.
- Enter and track bid details in Zoho CRM, maintaining progress and status updates.
- Assign bids to Take-Off Specialists for technical evaluation.
- Communicate with customers to obtain missing bid information.
- Ensure bid data is accurate, organized, and ready for seamless processing.
Qualifications:
- In-depth knowledge of contract documents, plans, and specifications.
- Proven experience in technical sales and customer engagement.
- Ability to interpret bid revisions and apply updates efficiently.
- Proficiency in CRM tools for bid management and prioritization.
- Strong negotiation and closing skills.
Internal: Bid Coordinator
Sales Engineer
Introduction:
The Sales Engineer is responsible for selecting, reviewing, and managing bids from the CRM pool, ensuring they align with customer needs and technical feasibility. This role requires a strong understanding of contract documents, specifications, and construction processes to handle bid revisions and customer discussions effectively. Sales Engineers issue bids, manage follow-ups, and close deals, leveraging CRM-driven prioritization for workload management.
Key Responsibilities:
- Select and manage bids from CRM based on client history, bid value, and due dates.
- Review and issue bids, ensuring accuracy and feasibility.
- Manage multiple bid revisions, applying changes to avoid full re-reads by Take-Off Specialists.
- Manage customer engagement and negotiations to address concerns and finalize contracts.
- Conduct follow-up calls consolidating open and closed quotes per customer.
- Collaborate with Sales Follow-Up Specialists to ensure active pipeline management.
- Work closely with the Contract Manager to align bids with contractual obligations and risk mitigation.
Qualifications:
- Strong understanding of contract documents, plans, and specifications.
- Experience in technical sales and customer engagement.
- Ability to interpret bid revisions and apply updates without full re-reading.
- Proficiency in CRM tools for bid management and prioritization.
- Strong negotiation and closing skills.
Internal: Account Executive – Construction
Sales Engagement Specialist
Introduction:
The Sales engagement Specialist ensures continuous engagement on long-term bids, managing CRM-generated automated follow-ups and proactively engaging customers. This role escalates bids to Sales Engineers when opportunities approach closing and ensures consistent bid pipeline activity.
Key Responsibilities:
- Monitor, act on, and manage automated CRM follow-ups.
- Track bid progression and re-engage customers at key decision points.
- Escalate bids to Sales Engineers when customer interest increases.
- Maintain bid tracking visibility to prevent lost opportunities.
- Assist in customer retention efforts, ensuring bidders remain active prospects.
Qualifications:
- Strong customer communication and engagement skills.
- Ability to analyze bid activity and prioritize follow-ups.
- Experience in CRM tools and sales tracking systems.
- Understanding of sales processes and customer behavior patterns.
Internal: Sales Follow-Up Coordinator
Contract Administrator – Construction Projects
Introduction:
The Contract Administrator ensures all contracts and purchase orders align with bid terms and mitigate risks. This role performs pre-bid contract reviews to identify potential adjustments before submission and post-sale contract verification to confirm compliance.
Key Responsibilities:
• Conduct Preliminary Contract Review during the bid process, ensuring findings are included before bid submission.
• Perform Final Contract Review before order execution, verifying alignment with bid submissions and contractual requirements.
• Identify and flag hidden risks, including insurance, payment terms, and compliance issues.
• Collaborate with Sales Engineers and Sales Managers to develop legally sound bid strategies.
Qualifications:
- Minimum of 5 years of experience in contract management, contract law, risk management, and compliance.
- Experience in construction contracts and subcontractor agreements.
- Strong analytical and negotiation skills.
- Proficiency in document review and bid alignment.
Internal: Contract Manager
Construction Administrative Assistant
Introduction:
As the Administrative Assistant to Sales within the Construction Division, you play a crucial role in supporting daily sales operations. This position ensures the smooth and efficient functioning of the sales team, particularly for our construction sales personnel and Sales Manager. The role requires strong organizational, communication, and relationship-building skills, with significant interaction between staff, customers, and external partners.
Key Responsibilities:
- Manage and update sales data in bid and order management systems for accurate project tracking.
- Maintain proactive customer communication to advance bids and proposals.
- Support the creation of sales documents, proposals, and presentations.
- Coordinate sales meetings, site visits, and product demonstrations with the sales team.
- Keep customer records updated, ensuring data accuracy and integrity.
- Assist in follow-up efforts to convert leads into successful projects.
Qualifications:
- Minimum of 5 years’ experience supporting a sales team, preferably within the construction or related industries.
- Proficiency in MS Office Suite (Word, Excel, Outlook, Teams) and experience with CRM and Order Management software.
- Strong organizational skills with the ability to prioritize and manage time effectively.
- Excellent attention to detail and problem-solving abilities.
- Superior written and verbal communication skills.
Internal: Construction Administrative Assistant
SALES DEPARMENT - ECOMMERCE
eCommerce Customer Support Manager
Introduction:
Help ensure customer success and satisfaction in a role focused on post-sales support and relationship management.
Key Responsibilities:
- Serve as the primary point of contact for customer support and satisfaction.
- Assist clients through onboarding, troubleshoot issues, and oversee renewals and cross-sell opportunities.
- Ensure that clients derive maximum value from the company’s products and services.
Qualifications:
- Experience in customer support or account management.
- Excellent communication and active listening skills.
- Strong problem-solving abilities and a strategic mindset.
Internal: ChuteDr Customer Support Manager
eCommerce Customer Service Representative
Introduction:
Bridge the gap between technology and operations, using Web Shopping cart, Order Management system, and CRM.
Key Responsibilities:
- Process customer orders, returns, and refunds accurately and efficiently.
- Ensuring a positive customer experience assisting promptly and professionally.
- Add, update, and manage products on website and internal systems.
- Collaborate with other departments to resolve issues and escalate cases when necessary.
Qualifications:
- Minimum 3 years of experience in eCommerce support or a related role.
- Proficiency in eCommerce platforms and customer service software.
- Experience and proficiency in ASP.NET STOREFRONT and ZOHO CRM preferred.
Internal: ChuteDr Customer Support Specialist
Territory Manager
Introduction:
The Territory Manager represents the premier chute service & repair supplier in the market. This is a direct in-person repair, service, and parts sales responding to and calling on multi-family and hospitality properties and owners throughout the assigned territory. This is relationship sales, building long-term repeat customers and is a mix of in office and outside inspections and meetings.
Key Responsibilities:
- Develop new and manage existing clientele through active searches, field inspections, presentations, and explaining the benefits of our products to clients.
- Prepare detailed proposals, negotiate agreements, and close deals.
- Serve as the primary point of contact for customers throughout the relationship.
Qualifications:
- Proven experience of in-person relationship-based sales, needs analysis, quoting and closing.
- Strong negotiation and communication skills.
- Experience in the building services industry, working with property management of all levels.
- Ability to learn hundreds of products, methods, and codes quickly.
- Experienced in field measurements & sketching.
- Accept that the smell and dirt of trash represents the smell of money.
Internal: ChuteDr Territory Manager
eCommerce Administrative Assistant
Introduction:
Support our sales operations by providing administrative and coordination support to the sales team.
Key Responsibilities:
- Assist with general office duties and sales coordination activities.
- Maintain communication with customers and suppliers, ensuring accurate documentation.
- Provide support to all departments as needed.
Qualifications:
- Minimum of 3 years’ experience within a construction sub-contractor environment.
- Proficiency in MS Office Suite, CRM, and Order Management software.
- Strong organizational and communication skills.
Internal: ChuteDr Administrative Assistant
ORDER MANAGEMENT
Construction Project Manager
Introduction:
Oversee construction projects from start to finish, managing orders and coordinating with stakeholders to ensure timely, budget-friendly completion to the highest quality standards.
Key Responsibilities:
- Oversee 1,000+ projects from contract signing to delivery and installation, with timelines ranging from 3 to 24 months.
- Maintains communication with customers at key milestones to ensure alignment with the overall project schedule.
- Establish and manage construction budgets, controlling costs by monitoring expenses, identifying savings opportunities, and preparing detailed financial reports.
Qualifications:
- At least 5 years of experience in a similar role within construction, with a proven track record of successful project delivery.
- Bachelor’s degree in Management, Civil Engineering, or a related field preferred; professional certifications (e.g., PMP, CCM) are a plus.
- Strong knowledge of construction processes, materials, and regulations, ideally related to chute systems.
Internal: Project Manager
Construction Project Coordinator (HB)
Introduction:
The Project Coordinator manages orders in our information systems, handles licensing and insurance certificates as required by customers, and coordinates many of the essential activities from the time of order acceptance through completion. The Project Coordinator works closely with, and reports to, the Project Manager.
Key Responsibilities:
- Monitor active job status weekly and update system as required.
- Compile and distribute closeout documents, including O&M manual, As-Builts, Warranty, etc.
- Set up new jobs into Fishbowl, create files, file maintenance, and document conversations with customers and internal changes in job status.
- Follow up on and process required client documents.
- Manage business licenses and insurance certificates for new jobs.
Qualifications:
- Preferred: Construction office experience and some college in business or related field.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities.
- Proficient in Microsoft Office (Outlook, Word, Excel); Fishbowl experience is a plus.
- Familiar with standard office equipment (copiers, scanners, cameras).
- Excellent written and verbal communication skills; self-directed and deadline-driven.
Internal: Project Coordinator
CAD Detailer – Architectural/Framing Integration
Introduction:
Develop high-quality construction and repair documentation, product submittals, and production drawings that clearly define and detail project specifications, installation processes, and building requirements.
Key Responsibilities:
- Create construction submittals and manufacturing drawings for chute, compactor, and waste sorter equipment.
- Ensure adherence to rated deck and shaft wall construction methods, as well as all relevant building codes.
- Work closely with sales, marketing, purchasing, manufacturing, and vendors to ensure the successful completion of projects.
Qualifications:
- At least 5 years of experience in architectural and framing detailing for multi-story, Type-V residential buildings.
- Proficiency in AutoCAD, dynamic block development, and other relevant design software.
- Must possess appropriate Autodesk certifications.
Internal: Project Drafter & Detailer
Field Representative
Introduction:
Responsible for on-site monitoring, measuring, data collection, project coordination, and key liaison between the construction team, clients, contractors, and other stakeholders to ensure smooth communication and project success.
Key Responsibilities:
- Interpret architectural drawings, specifications, contract documents, and possess a thorough understanding of plans and specifications.
- Generate detailed documentation on measurements and field inspection descriptions.
- Conduct job walks, inspections, and attend meetings to ensure compliance with construction and product design requirements.
Qualifications:
- 3-5 years of proven experience in construction field supervision or a related role, with a strong understanding of construction methods, materials, and safety standards.
- Bachelor’s degree in construction management, civil engineering, architecture, or a related field is preferred; relevant certifications (e.g., OSHA safety certifications) are advantageous.
- Strong knowledge of safety standards and industry best practices.
Internal: Field Representative
Logistics Coordinator
Introduction:
Manage the receipt, storage, and shipment of materials, tools, and equipment to and from construction sites and directly to customers, ensuring timely delivery in good condition while accurately maintaining inventory levels.
Key Responsibilities:
- Verify order details, including quantities and shipping information, to ensure all data is accurate and complete.
- Track orders throughout the fulfillment process and update records as needed while acting as the point of contact for customer inquiries regarding shipping status and delivery times.
- Proactively inform customers of any delays or issues with their orders through various communication channels.
Qualifications:
- Over 2 years of experience in shipping and receiving, customer service, or a related role, preferably within a construction or manufacturing environment.
- Capable of lifting and carrying packages, standing for extended periods, and working in a physically demanding environment.
- Familiarity with inventory management systems and shipping software is a plus.
Internal: Logistics Coordinator
ACCOUNTING
Controller
Introduction:
Manager financial operations, providing strategic guidance, and ensuring the integrity of financial reporting.
Key Responsibilities:
- Provide strategic financial leadership to the executive team, guiding decision-making to support growth objectives and managing the annual budget while analyzing financial performance.
- Oversee the preparation of accurate financial statements and ensure compliance with relevant regulations while implementing effective internal controls.
- Lead and mentor a team of finance professionals, managing cash flow, optimizing working capital, and evaluating financial systems to enhance efficiency and reporting accuracy.
Qualifications:
- Bachelor’s degree in finance, accounting, or a related field; CPA or MBA preferred.
- At least 7 years of progressive financial leadership experience, ideally within the construction industry.
- Experience in growth-oriented businesses with 50+ employees and substantial annual revenue, with a solid understanding of financial principles and reporting standards.
Internal: Constroller
Accounting Specialist
Introduction:
Manage financial transactions, reporting, and compliance for construction projects, ensuring accurate job costing and regulatory adherence.
Key Responsibilities:
- Track and process invoices, payments, and change orders, billing, and contract compliance.
- Generate financial statements, cost reports, and assist in budgeting and performance tracking.
- Maintain accurate records and support audits for regulatory and policy adherence.
Qualifications:
- Bachelor’s degree in accounting or finance, with experience in construction accounting.
- Proficiency in accounting software, attention to detail, and strong analytical abilities.
- Understanding of construction industry regulations, tax laws, and compliance requirements.
Internal: Accounting Specialist
MATERIALS MANAGEMENT
Supply Chain and Inventory Manager
Introduction:
Responsible for ensuring timely and cost-effective procurement of materials, equipment, and services to support construction projects. Acts as a key liaison between suppliers and internal teams, leveraging strong product knowledge and vendor sourcing capabilities.
Key Responsibilities:
- Develop and execute materials strategies aligned with project goals.
- Coordinate with other managers to streamline inventory and order fulfillment.
- Optimize inventory levels for availability and cost efficiency.
- Identify process improvements and analyze supply chain metrics.
- Provide regular performance updates and insights.
Qualifications:
- 5–10 years in supply chain, procurement, or logistics (construction experience preferred).
- Strong leadership and project management skills.
- Proficient in Fishbowl, Excel, Power BI, and contract negotiation.
Internal: Supply Chain Manager
Purchasing Coordinator
Introduction:
Supports construction projects by ensuring timely and cost-effective purchasing and supply of materials and equipment. Acts as a key communicator between suppliers and internal teams, with strong product knowledge and vendor coordination skills.
Key Responsibilities:
- Monitor warehouse inventory and support order processing.
- Track purchase orders and inventory using Fishbowl Inventory system.
- Assist with vendor coordination and timely deliveries.
- Identify and resolve supply chain issues.
- Support continuous improvement in procedures and operations.
- Ensure compliance with safety and shipping regulations.
Qualifications:
- 2+ years in purchasing, supply chain, logistics, or related field (construction experience preferred).
- Proficient in Fishbowl and vendor management.
- Strong communication and organizational skills.
Internal: Supply Chain Coordinator
Order Coordinator
Introduction:
Manages and coordinates construction material orders, ensuring timely processing and delivery. Acts as a liaison between suppliers, clients, and internal teams, maintaining clear communication and accurate documentation throughout the order lifecycle.
Key Responsibilities:
- Track job status and update systems accordingly.
- Maintain customer communication and job documentation.
- Set up new jobs in Fishbowl and manage related files.
- Prepare and distribute closeout documents (O&M, As-Builts, Warranties, etc.).
- Assist with contract compliance and licensing.
- Request and distribute insurance certificates.
Qualifications:
- 2+ years in a similar construction-related role.
- Proficient in Fishbowl, MS Office, and ideally Zoho CRM.
- Strong organizational, multitasking, and communication skills.
- Knowledge of Chute Systems and industry practices is a plus.
Internal: Order Coordinator
MARKETING & DIGITAL SYSTEMS
Digital Marketing Manager
Introduction:
Develop and execute marketing strategies to drive brand awareness, lead generation, and customer engagement.
Key Responsibilities:
- Develop and implement targeted marketing strategies for the chute system industry, focusing on both B2C and B2B segments.
- Oversee brand identity, manage the creation of marketing materials, and ensure consistency across all channels while adapting to market trends.
- Lead digital marketing campaigns and utilize data analytics to track performance, optimize conversion rates, and maximize ROI.
Qualifications:
- 5 Plus years of marketing experience, preferably in the construction or related industry, with a bachelor’s degree in marketing preferred.
- Proven track record of developing and executing successful marketing campaigns, with a strong understanding of market dynamics and customer needs in the construction industry.
- Proficiency in digital marketing tools and platforms (e.g., Google Analytics, SEO/SEM), along with experience in graphic design software and content management systems.
Internal: Marketing Manager
Marketing Assistant
Introduction:
Assist in the planning, development, and execution of marketing campaigns and strategies to promote construction products and services.
Key Responsibilities:
- Support the creation and management of marketing materials and content across various channels, including the website, social media, and newsletters.
- Create graphics and copy to produce engaging content that aligns with the company’s brand.
- Assist in managing social media accounts by scheduling posts, engaging with followers, and conducting research on industry trends to enhance online presence.
Qualifications:
- Over 3 years of marketing experience, preferably in the construction or related industry, with familiarity in industry products and market dynamics.
- Proficiency in marketing tools, including Adobe Creative Suite, CRM systems, and email marketing platforms.
- Experience with social media management and digital marketing tools, along with basic analytical skills to interpret market research and campaign performance data.
Internal: Marketing Assistant
Digital Systems Manager
Introduction:
Oversee the implementation, management, and optimization of digital technologies and systems to ensure they effectively support the company’s construction projects and operations.
Key Responsibilities:
- Develop and execute a digital strategy that aligns with business objectives, including the selection and integration of digital systems like project management software and ERP tools.
- Oversee daily management of digital systems, monitor performance, troubleshoot issues, and implement improvements for optimal functionality and user experience.
- Establish data management protocols and cybersecurity measures while providing technical support to ensure accurate, secure, and accessible project data.
Qualifications:
- Over 5 years of experience in IT systems or digital systems management within the construction industry, with a bachelor’s degree in a related field.
- Proven track record in managing digital projects and implementing construction-specific technologies and project management tools.
- Strong understanding of digital tools and technologies, including Fishbowl, Zoho One, SQL, ASP.NET, CAD software, ERP systems, and cloud-based platforms.
IT Manager
Introduction:
Responsible for managing the company’s IT systems, including network infrastructure, email, cybersecurity, and user support across both remote and onsite environments.
Key Responsibilities:
- Maintain networks, servers, and hardware
- Manage email systems and cloud tools (e.g., Microsoft 365, Google Workspace)
- Ensure cybersecurity and data backups
- Provide tech support to staff (remote & onsite)
- Handle user access, permissions, and IT onboarding/offboarding
- Monitor system performance and troubleshoot issues
Qualifications:
- 5+ years in IT or system administration
- Experience with networks, email platforms, and remote tools
- Strong problem-solving and communication skills
- Familiar with Windows/macOS and cybersecurity practices
- IT certifications (e.g., CompTIA, Microsoft) a plus
COVINA FULFILLMENT CENTER
FULFILLMENT
Filfillment Manager
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Responsible for overseeing the full order fulfillment process—from order intake to warehouse operations and final delivery. Ensures accurate order processing, effective inventory management, and timely support for field service teams. Collaborates across departments to deliver efficient, customer-focused service.
Key Responsibilities:
- Manage end-to-end order fulfillment and warehouse operations
- Supervise and train fulfillment and warehouse staff; conduct performance reviews
- Maintain accurate inventory and coordinate stock replenishment
- Oversee equipment and product dispatch to field teams
- Ensure compliance with safety, shipping, and logistics regulations
- Optimize warehouse organization, SOPs, and fulfillment workflows
- Monitor systems, troubleshoot issues, and manage vendor/carrier relationships
- Track KPIs and prepare reports to drive continuous improvement
Qualifications:
- 5+ years in fulfillment, warehouse, or logistics management; construction or field service experience preferred
- Bachelor’s degree in supply chain, logistics, or related field (preferred)
- Strong leadership, team management, and communication skills
- Proficient in ERP, WMS, inventory tools (e.g., Fishbowl), and Microsoft Office
- Highly organized with strong problem-solving and multitasking abilities
Internal: Fulfillment Manager
Construction Project Coordinator (CV)
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Support construction project execution through documentation, scheduling, and resource coordination. Collaborate closely with the Operations Manager and team to maintain efficient project workflows in a fast-paced environment.
Key Responsibilities:
- Maintain and organize project files and documentation
- Track and process documents, drawings, and change orders
- Schedule labor, materials, and dispatch field crews
- Support billing, timesheets, and office processes
- Cross-train to assist construction operations
Qualifications:
- Construction experience preferred
- Business coursework or degree ideal
- Highly organized with strong attention to detail
- Proficient in Microsoft Office; Fishbowl experience a plus
- Strong communication skills and ability to multitask effectively
Internal: Fulfillment Coordinator – Construction
Service and Parts Order Manager
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Responsible for overseeing the efficient receipt, storage, and dispatch of various goods, ensuring accurate inventory tracking, proper organization, and availability for distribution.
Key Responsibilities:
- Serve as main customer contact, managing service orders and updates.
- Dispatch technicians and arrange crew travel accommodations.
- Oversee crew scheduling, timesheets, expenses, and compliance.
- Coordinate with internal teams (warehouse, purchasing, construction).
- Track part orders, ensuring timely delivery from vendors.
- Monitor job progress, proactively resolving scheduling and service issues.
Qualifications:
- 5+ years in service coordination, order fulfillment, or labor management.
- Experience in building maintenance, repair services, or manufacturing environment preferred.
- Strong customer service and coordination skills.
- Proficiency in MS Office, CRM, and inventory software.
- Excellent communication and organizational skills.
- Detail-oriented, adaptable, with strong problem-solving skills.
Internal: Fulfillment Coordinator – Service
Warehouse Lead
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
The Warehouse Lead supports daily warehouse operations under the direction of the supply chain and inventory manager and the fulfillment manager. This hands-on role involves organizing inventory, preparing equipment for field teams, and maintaining a clean, efficient workspace.
Key Responsibilities:
- Assist with receiving, storing, and dispatching products and tools.
- Pick, pack, and ship inventory to support field operations.
- Maintain inventory accuracy and report discrepancies.
- Keep warehouse clean, organized, and compliant with safety standards.
- Coordinate with field service and operations teams for timely deployments.
- Support cycle counts and inventory restocking.
Qualifications:
- 2+ years in warehouse or inventory-related roles.
- Experience in field service logistics is a plus.
- Strong organizational and communication skills.
- Comfortable using or learning warehouse systems.
- Team player with attention to detail and reliability.
Internal: Warehouse Lead
Warehouse and Inventory Facilitator
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Manages the receipt, storage, and shipment of tools, equipment, and materials to job sites and customers. Ensures timely deliveries, accurate inventory, and smooth logistics operations.
Key Responsibilities:
- Verify and track shipments and order details
- Coordinate with teams to resolve shipping issues and delays
- Maintain accurate records and shipping documentation
- Communicate proactively with customers and internal teams
- Ensure compliance with safety and company policies
Qualifications:
- Verify and track shipments and order details
- Coordinate with teams to resolve shipping issues and delays
- Maintain accurate records and shipping documentation
- Communicate proactively with customers and internal teams
- Ensure compliance with safety and company policies
Internal: Warehouse and Inventory Facilitator
Warehouse Technician – Materials & Shipping
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
The Warehouse Technician supports warehouse operations with a focus on organizing inventory, preparing equipment, and assisting in shipments for field service teams. This role reports to the Warehouse Lead and works closely with the Fulfillment Manager.
Key Responsibilities:
- Assist with receiving, unpacking, and organizing incoming inventory.
- Prepare tools and equipment for field deployment.
- Pick, pack, and label items for shipping and service jobs.
- Perform basic equipment checks and report issues.
- Maintain warehouse cleanliness and safety standards.
- Support inventory counts and stock replenishment.
- Follow direction from Warehouse Lead and Fulfillment Manager.
Qualifications:
- 2 years in a warehouse or logistics environment preferred.
- Ability to lift and handle up to 50 lbs safely.
- Basic knowledge of warehouse tools and equipment.
- Dependable, detail-oriented, and a strong team player.
- Willingness to follow safety procedures and operational guidelines.
Internal: Warehouse Associate
Construction Site Foreman
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
The Site Foreman leads and assists with the hands-on installation of trash chute systems across residential, commercial, and industrial sites. This role combines leadership, coordination, and quality control to ensure safe and efficient installations. Travel (typically up to 1 week) and some Saturday work are required.
Key Responsibilities:
- Supervise and assist with hands-on installation of trash chute systems, ensuring all work meets specifications, codes, and deadlines.
- Enforce safety procedures on-site, conduct briefings, and ensure proper use of PPE; maintain a safe and compliant job environment.
- Communicate with clients and coordinate with team members to address issues, provide training, and maintain high-quality standards.
- Inspect completed work to ensure compliance with relevant codes, standards, and customer expectations, promptly addressing any issues, and maintaining accurate records of work completed, including daily reports, timesheets, and material usage.
- Ensure adherence to company safety policies by conducting safety briefings, maintaining the use of appropriate PPE, diagnosing and resolving installation issues, and providing on-the-job training to develop installers’ skills in chute system installation.
Qualifications:
- 3–5 years of construction experience, ideally with mechanical system installations (trash chutes preferred)
- Proven team leadership, task management, and troubleshooting skills
- Familiarity with building codes, installation techniques, and mechanical systems
- Physically capable of lifting, working at heights, and handling demanding tasks
- OSHA 30 certification preferred and valid driver’s license and reliable transport
- Strong communication skills with the ability to work well with teams and clients
Internal: Site Foreman
Lead Chute System Installer
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Responsible for installing chute systems and components in residential, commercial, and industrial buildings. This includes interpreting blueprints, ensuring compliance with safety regulations, and performing repairs or replacements when necessary. Installations must meet high standards of quality and safety. Occasional out-of-town travel and Saturday work are required.
Key Responsibilities:
- Interpret blueprints and installation manuals to execute accurate chute installations.
- Install and secure chute sections, doors, and discharge systems per code and specifications.
- Mentor and direct junior installers and assistants on-site.
- Ensure correct alignment, secure fastening, and full functionality of all components.
- Troubleshoot and repair existing chute systems as needed.
- Identify and resolve issues during installation.
- Comply with all job site safety protocols and maintain documentation.
Qualifications:
- 4+ years of construction experience, with advanced knowledge of mechanical system installation.
- Proven ability to lead teams and manage job site activities.
- Strong understanding of building codes, safety standards, and chute system design.
- OSHA 30 certification; additional leadership or foreman training a plus.
- Valid driver’s license, reliable transportation, and ability to travel for extended projects.
Internal: Lead Installer
Field Installation Technician
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Responsible for installing chute systems and components in residential, commercial, and industrial buildings. This includes interpreting blueprints, ensuring compliance with safety regulations, and performing repairs or replacements when necessary. Installations must meet high standards of quality and safety. Occasional out-of-town travel and Saturday work are required.
Key Responsibilities:
- Interpret blueprints and installation manuals to execute accurate chute installations.
- Install and secure chute sections, doors, and discharge systems per code and specifications.
- Ensure correct alignment, secure fastening, and full functionality of all components.
- Troubleshoot and repair existing chute systems as needed.
- Comply with all job site safety protocols and maintain documentation.
Qualifications:
- 2+ years construction experience, ideally with mechanical or chute systems.
- High school diploma required; technical certification is a plus.
- Comfortable working in heights, confined spaces, and varied weather conditions.
- Knowledge of building codes, safety standards, and installation practices.
- Valid driver’s license and physically capable of demanding tasks.
Internal: Field Installer
Construction Installation Assistant
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Assist in the installation of chute systems across various job sites. Support the Foreman in preparing materials, tools, and equipment. Gain hands-on experience and learn installation procedures to become self-sufficient. Follow all company and industry safety protocols. Maintain accurate time records and assist with transportation and warehouse duties. Some out-of-town travel and Saturday work required.
Key Responsibilities:
- Assist with job site setup and cleanup.
- Support loading/unloading of materials and tools.
- Operate hand/power tools under supervision.
- Maintain and organize equipment.
- Follow safety protocols and wear PPE.
- Perform manual tasks like lifting and transporting materials.
- Report daily to Foreman.
- Occasionally travel for out-of-town installations.
Qualifications:
- 1+ year construction experience; mechanical system installation a plus.
- Willingness to learn and work hard.
- Able to work in various conditions (heights, confined spaces, weather).
- Physically fit for demanding tasks.
- OSHA 30 or equivalent preferred.
- Valid driver’s license and reliable transportation.
Internal: Field Crew Helper
Construction Logistics Driver
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Responsible for transporting, loading, securing, and delivering materials, tools, and equipment to various job sites, ensuring the construction team has the necessary resources to complete their tasks on time.
Key Responsibilities:
- Load, secure, and deliver materials and tools to job sites safely and on schedule.
- Perform vehicle inspections and report maintenance needs.
- Use GPS to navigate efficiently and maintain delivery records.
- Communicate with foremen and crew, addressing delivery concerns professionally.
- Operate equipment (e.g., forklift) when needed for loading/unloading.
Qualifications:
- Prior experience as a delivery driver, preferably in the construction industry, with a valid driver’s license and a clean driving record; a Commercial Driver’s License (CDL) may be required for larger vehicles.
- Ability to lift heavy objects and perform physically demanding tasks, along with excellent communication skills and a strong customer service orientation.
- Forklift operator’s license strongly preferred, with proficiency in GPS and navigation tools; OSHA 30 or equivalent safety certification is also preferred.
Internal: Driver
Administrative Assistant (CV)
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Assist with the installation of chute systems by supporting the crew with materials, products, and tools, becoming familiar with role-specific tools, and learning installation practices.
Key Responsibilities:
- Support the field crew by setting up equipment, laying out materials, preparing the worksite, and assisting with the loading and unloading of tools and materials from vehicles.
- Operate basic hand and power tools under supervision, while also helping maintain equipment.
- Prepare and clean up the worksite by clearing debris, marking areas, setting up barriers, and securely storing all tools and materials, while adhering to all safety protocols and guidelines.
Qualifications:
- Minimum of 1 year of experience in construction, preferably in the installation of mechanical systems, with a strong willingness to learn and expand current knowledge.
- Comfortable working at heights, in confined spaces, and in various weather conditions, while capable of standing, bending, and kneeling for extended periods.
- Understanding of building codes and safety regulations, with OSHA 30 or equivalent safety certification preferred, along with the ability to lift heavy materials and a valid driver’s license with reliable transportation.
Maintenance and Repair Foreman
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Lead and take part in the repair and upkeep of chute systems in residential, commercial, and industrial buildings. Ensure all maintenance work is completed safely, efficiently, and to high-quality standards. Coordinate team activities, troubleshoot issues, and uphold safety and compliance. Some weekend work and out-of-town travel required.
Key Responsibilities:
- Supervise and support technicians on maintenance and repair jobs.
- Perform hands-on service of chutes, doors, and discharge systems.
- Inspect systems for code compliance and performance.
- Lead safety protocols and enforce PPE use on-site.
- Troubleshoot system issues and solve problems in real-time.
- Maintain service reports and material usage records.
- Train team members and support skill development.
- Communicate with clients to ensure service satisfaction.
- Manage inventory of tools and parts to prevent delays.
Qualifications:
- 3+ years in maintenance/repair, ideally with chute or mechanical systems.
- Strong leadership, task coordination, and troubleshooting skills.
- Knowledge of safety protocols and building codes.
- Physically capable of lifting and working at heights.
- OSHA 30 certification preferred.
- Valid driver’s license and dependable transportation.
- Clear, professional communication with teams and clients.
Internal: ChuteDr Maintenance and Repair Foreman
Maintenance and Repair Technician
Location:
Covina Warehouse – 1016 E Edna Place, Covina, CA
Introduction:
Service, troubleshoot, and repair chute systems and components (doors, discharges, electrical interlocks) in residential, commercial, and industrial buildings. Ensure all work meets safety codes and performance standards. Interpret technical documents and perform both preventive and corrective maintenance. Occasional out-of-town travel and Saturday work required.
Key Responsibilities:
- Identify issues in chute systems using tools and inspections.
- Perform preventive maintenance and emergency repairs.
- Replace damaged parts like doors, hoppers, and discharges.
- Follow OSHA and company safety protocols on-site.
- Interpret blueprints and manuals for accurate repair work.
- Communicate with clients to explain services and ensure satisfaction.
- Complete and submit repair logs, checklists, and timesheets.
- Maintain tools and report material or inventory needs.
Qualifications:
- 2+ years’ maintenance/repair experience (chute systems preferred)
- High school diploma; technical training a plus
- Strong mechanical and safety knowledge
- Able to work at heights, in tight spaces, and in all weather
- Physically fit for lifting, bending, and standing long periods
- OSHA 30 preferred
- Valid driver’s license and reliable transportation
Internal: ChuteDr Maintenance and Repair Technician
Check our Job Board today for opportunities to work with our established, growth oriented, highly respected construction company. Our employees are “built for success” competitive entrepreneurs with strong character who are energized by working with a team to meet challenges, and will take calculated risks with careful planning to win.
Jim Buchanan
ORGANIZATION CHART

