Supports Buchanan’s executive leadership with dedicated administration and support.

Key Responsibilities:

• Manage calendars, schedules, and task coordination, supporting internal and external interactions.
• Organize meetings, communications, reporting, and presentations, ensuring smooth departmental operations.
• Track priorities and deadlines, providing updates and assisting leadership with key operational metrics by compiling and researching data.

Qualifications:

• Over 3 years of experience in an executive support role, preferably within the construction industry.
• An associate’s degree or higher in Business Administration, Construction Management, or a related field is preferred.
• Prior experience as an executive assistant or in an administrative support position, particularly in the construction sector, is beneficial.

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Lead and develop a high-performing sales team in a senior management role.

Key Responsibilities:

• Manage the sales team, set goals, and develop overall sales strategies.
• Monitor team performance and ensure sales representatives meet or exceed their quotas.
• Hire, train, and mentor new team members, and coordinate sales efforts with other departments.

Qualifications:

• Demonstrated record of managing sales teams and achieving sales targets.
• Strong analytical, leadership, and communication skills.

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The Sales Engineer is responsible for selecting, reviewing, and managing bids from the CRM pool, ensuring they align with customer needs and technical feasibility. This role requires a strong understanding of contract documents, specifications, and construction processes to handle bid revisions and customer discussions effectively. Sales Engineers issue bids, manage follow-ups, and close deals, leveraging CRM-driven prioritization for workload management.

Key Responsibilities:

• Select and manage bids from CRM based on client history, bid value, and due dates.
• Review and issue bids, ensuring accuracy and feasibility.
• Manage multiple bid revisions, applying changes to avoid full re-reads by Take-Off Specialists.
• Manage customer engagement and negotiations to address concerns and finalize contracts.
• Conduct follow-up calls consolidating open and closed quotes per customer.
• Collaborate with Sales Follow-Up Specialists to ensure active pipeline management.
• Work closely with the Contract Manager to align bids with contractual obligations and risk mitigation.

Qualifications:

• Strong understanding of contract documents, plans, and specifications.
• Experience in technical sales and customer engagement.
• Ability to interpret bid revisions and apply updates without full re-reading.
• Proficiency in CRM tools for bid management and prioritization.
• Strong negotiation and closing skills.

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The Take-Off Specialist is responsible for reviewing architectural and structural plans to extract equipment needs, identify application challenges, and ensure bid accuracy. This role provides detailed technical insights, markups, and supporting documentation but does not engage in direct customer interactions.

Key Responsibilities:

• Analyze contract documents to identify and extract equipment requirements and specifications.
• Detect application challenges, discrepancies, and necessary customizations.
• Provide markups and technical notes for bid preparation.
• Enter completed take-off data into the CRM for access by Sales Engineers.
• Collaborate with the Bid Coordinator to ensure all required technical documentation is included.

Qualifications:

• Strong understanding of contract documents, architectural/structural drawings, and material specifications.
• Experience in technical detailing, construction estimating, or AutoCAD-related work.
• Ability to identify conflicts and provide technical solutions.
• Proficiency in CRM and bid tracking systems.

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The Bid Coordinator is the first point of contact for bid requests, ensuring all required documents, plans, and specifications are received. This role is responsible for entering and managing bids in Zoho CRM, assigning them to Take-Off Specialists, and ensuring bid readiness for selection by Sales Engineers.

Key Responsibilities:

• Review and verify bid requests, ensuring all required documents are included.
• Enter and track bid details in Zoho CRM, maintaining progress and status updates.
• Assign bids to Take-Off Specialists for technical evaluation.
• Communicate with customers to obtain missing bid information.
• Ensure bid data is accurate, organized, and ready for seamless processing.

Qualifications:

• Strong organizational and data management skills.
• Customer communication skills to collect missing bid details.
• Experience in Zoho CRM system and bid tracking tools.
• Knowledge of construction processes and document requirements.

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The Contract Manager ensures all contracts and purchase orders align with bid terms and mitigate risks. This role performs pre-bid contract reviews to identify potential adjustments before submission and post-sale contract verification to confirm compliance.

Key Responsibilities:

• Conduct Preliminary Contract Review during the bid process, ensuring findings are included before bid submission.
• Perform Final Contract Review before order execution, verifying alignment with bid submissions and contractual requirements.
• Identify and flag hidden risks, including insurance, payment terms, and compliance issues.
• Collaborate with Sales Engineers and Sales Managers to develop legally sound bid strategies.

Qualifications:

• Expertise in contract law, risk management, and compliance.
• Experience in construction contracts and subcontractor agreements.
• Strong analytical and negotiation skills.
• Proficiency in document review and bid alignment.

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The Sales Follow-Up Specialist ensures continuous engagement on long-term bids, managing CRM-generated automated follow-ups and proactively engaging customers. This role escalates bids to Sales Engineers when opportunities approach closing and ensures consistent bid pipeline activity.

Key Responsibilities:

• Monitor, act on, and manage automated CRM follow-ups.
• Track bid progression and re-engage customers at key decision points.
• Escalate bids to Sales Engineers when customer interest increases.
• Maintain bid tracking visibility to prevent lost opportunities.
• Assist in customer retention efforts, ensuring bidders remain active prospects.

Qualifications:

• Strong customer communication and engagement skills.
• Ability to analyze bid activity and prioritize follow-ups.
• Experience in CRM tools and sales tracking systems.
• Understanding of sales processes and customer behavior patterns.

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Bridge the gap between technology and operations, using Web Shopping cart, Order Management system, and CRM.

Key Responsibilities:

• Process customer orders, returns, and refunds accurately and efficiently.
• Ensuring a positive customer experience assisting promptly and professionally.
• Add, update, and manage products on website and internal systems.
• Collaborate with other departments to resolve issues and escalate cases when necessary.

Qualifications:

• Minimum 3 years of experience in eCommerce support or a related role.
• Proficiency in eCommerce platforms and customer service software.
• Experience and proficiency in ASP.NET STOREFRONT and ZOHO CRM preferred.

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The Account Executive represents the premier chute service & repair supplier in the market. This is a direct in-person repair, service, and parts sales responding to and calling on multi-family and hospitality properties and owners throughout the assigned territory. This is relationship sales, building long-term repeat customers and is a mix of in office and outside inspections and meetings.

Key Responsibilities:

• Develop new and manage existing clientele through active searches, field inspections, presentations, and explaining the benefits of our products to clients.
• Prepare detailed proposals, negotiate agreements, and close deals.
• Serve as the primary point of contact for customers throughout the relationship.

Qualifications:

• Proven experience of in-person relationship-based sales, needs analysis, quoting and closing.
• Strong negotiation and communication skills.
• Experience in the building services industry, working with property management of all levels.
• Ability to learn hundreds of products, methods, and codes quickly.
• Experienced in field measurements & sketching.
• Accept that the smell and dirt of trash represents the smell of money.

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Manager financial operations, providing strategic guidance, and ensuring the integrity of financial reporting.

Key Responsibilities:

• Provide strategic financial leadership to the executive team, guiding decision-making to support growth objectives and managing the annual budget while analyzing financial performance.
• Oversee the preparation of accurate financial statements and ensure compliance with relevant regulations while implementing effective internal controls.
• Lead and mentor a team of finance professionals, managing cash flow, optimizing working capital, and evaluating financial systems to enhance efficiency and reporting accuracy.

Qualifications:

• Bachelor’s degree in finance, accounting, or a related field; CPA or MBA preferred.
• At least 7 years of progressive financial leadership experience, ideally within the construction industry.
• Experience in growth-oriented businesses with 50+ employees and substantial annual revenue, with a solid understanding of financial principles and reporting standards.

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Manage financial transactions, reporting, and compliance for construction projects, ensuring accurate job costing and regulatory adherence.

Key Responsibilities:

• Track and process invoices, payments, and change orders, billing, and contract compliance.
• Generate financial statements, cost reports, and assist in budgeting and performance tracking.
• Maintain accurate records and support audits for regulatory and policy adherence.

Qualifications:

• Bachelor’s degree in accounting or finance, with experience in construction accounting.
• Proficiency in accounting software, attention to detail, and strong analytical abilities.
• Understanding of construction industry regulations, tax laws, and compliance requirements.

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Oversee construction projects from start to finish, managing orders and coordinating with stakeholders to ensure timely, budget-friendly completion to the highest quality standards.

Key Responsibilities:

• Oversee 1,000+ projects from contract signing to delivery and installation, with timelines ranging from 3 to 24 months.
• Maintains communication with customers at key milestones to ensure alignment with the overall project schedule.
• Establish and manage construction budgets, controlling costs by monitoring expenses, identifying savings opportunities, and preparing detailed financial reports.

Qualifications:

• At least 5 years of experience in a similar role within construction, with a proven track record of successful project delivery.
• Bachelor’s degree in Management, Civil Engineering, or a related field preferred; professional certifications (e.g., PMP, CCM) are a plus.
• Strong knowledge of construction processes, materials, and regulations, ideally related to chute systems.

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Oversee and coordinate the ordering and delivery of construction materials and supplies.

Key Responsibilities:

• Monitor active job status weekly and update system as required.
• Compile and distribute closeout documents, including O&M manual, As-Builts, Warranty, etc.
• Set up new jobs into Fishbowl, create files, file maintenance, and document conversations with customers and internal changes in job status.

Qualifications:

• Minimum of 2 years of experience in a similar role within construction.
• High school diploma or equivalent; associate’s degree or higher in business administration or related field.
• Previous experience in order processing, customer service, or a similar role preferred.

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Develop high-quality construction and repair documentation, product submittals, and production drawings that clearly define and detail project specifications, installation processes, and building requirements.

Key Responsibilities:

• Create construction submittals and manufacturing drawings for chute, compactor, and waste sorter equipment.
• Ensure adherence to rated deck and shaft wall construction methods, as well as all relevant building codes.
• Work closely with sales, marketing, purchasing, manufacturing, and vendors to ensure the successful completion of projects.

Qualifications:

• At least 5 years of experience in architectural and framing detailing for multi-story, Type-V residential buildings.
• Proficiency in AutoCAD, dynamic block development, and other relevant design software.
• Must possess appropriate Autodesk certifications.

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Responsible for managing the sourcing, purchasing, and inventory of materials for both retail sales and construction projects.

Key Responsibilities:

• Develop and implement strategies to source materials, collaborating with team managers to understand requirements and timelines.
• Negotiate with suppliers to secure optimal terms, quality, and pricing while maintaining strong relationships for reliable supply chains.
• Monitor supplier performance, address delivery or quality issues, and identify cost-saving opportunities without compromising quality.

Qualifications:

• Over 5 years of experience in procurement and materials management within the construction industry.
• Proven track record in managing procurement budgets and supplier relationships.
• Strong negotiation, contract management, organizational, and project management skills.

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Support supply chain manager with warehouse inventory supply levels and vendor relations.

Key Responsibilities:

• Accurately tracks inventory and order records in Fishbowl Inventory Manager.
• Supports order processing, dispatch, and vendor coordination for timely material procurement.
• Identifies and addresses supply chain issues while maintaining positive supplier relationships.

Qualifications:

• 2 plus years of experience in supply chains, logistics, or a related field, preferably within the construction industry.
• Familiarity with materials, processes, and challenges unique to construction projects.
• Proven experience in managing relationships with vendors and suppliers.

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Responsible for on-site monitoring, measuring, data collection, project coordination, and key liaison between the construction team, clients, contractors, and other stakeholders to ensure smooth communication and project success.

Key Responsibilities:

• Interpret architectural drawings, specifications, contract documents, and possess a thorough understanding of plans and specifications.
• Generate detailed documentation on measurements and field inspection descriptions.
• Conduct job walks, inspections, and attend meetings to ensure compliance with construction and product design requirements.

Qualifications:

• 3-5 years of proven experience in construction field supervision or a related role, with a strong understanding of construction methods, materials, and safety standards.
• Bachelor’s degree in construction management, civil engineering, architecture, or a related field is preferred; relevant certifications (e.g., OSHA safety certifications) are advantageous.
• Strong knowledge of safety standards and industry best practices.

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Covina Warehouse – 1016 E Edna Place, Covina, CA

Introduction:

Manage the receipt, storage, and shipment of materials, tools, and equipment to and from construction sites and directly to customers, ensuring timely delivery in good condition while accurately maintaining inventory levels.

Key Responsibilities:

• Verify order details, including quantities and shipping information, to ensure all data is accurate and complete.
• Track orders throughout the fulfillment process and update records as needed while acting as the point of contact for customer inquiries regarding shipping status and delivery times.
• Proactively inform customers of any delays or issues with their orders through various communication channels.

Qualifications:

• Over 2 years of experience in shipping and receiving, customer service, or a related role, preferably within a construction or manufacturing environment.
• Capable of lifting and carrying packages, standing for extended periods, and working in a physically demanding environment.
• Familiarity with inventory management systems and shipping software is a plus.

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Oversee the implementation, management, and optimization of digital technologies and systems to ensure they effectively support the company’s construction projects and operations.

Key Responsibilities:

• Develop and execute a digital strategy that aligns with business objectives, including the selection and integration of digital systems like project management software and ERP tools.
• Oversee daily management of digital systems, monitor performance, troubleshoot issues, and implement improvements for optimal functionality and user experience.
• Establish data management protocols and cybersecurity measures while providing technical support to ensure accurate, secure, and accessible project data.

Qualifications:

• Over 5 years of experience in IT systems or digital systems management within the construction industry, with a bachelor’s degree in a related field.
• Proven track record in managing digital projects and implementing construction-specific technologies and project management tools.
• Strong understanding of digital tools and technologies, including Fishbowl, Zoho One, SQL, ASP.NET, CAD software, ERP systems, and cloud-based platforms.

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Develop and execute marketing strategies to drive brand awareness, lead generation, and customer engagement.

Key Responsibilities:

• Develop and implement targeted marketing strategies for the chute system industry, focusing on both B2C and B2B segments.
• Oversee brand identity, manage the creation of marketing materials, and ensure consistency across all channels while adapting to market trends.
• Lead digital marketing campaigns and utilize data analytics to track performance, optimize conversion rates, and maximize ROI.

Qualifications:

• 5 Plus years of marketing experience, preferably in the construction or related industry, with a bachelor’s degree in marketing preferred.
• Proven track record of developing and executing successful marketing campaigns, with a strong understanding of market dynamics and customer needs in the construction industry.
• Proficiency in digital marketing tools and platforms (e.g., Google Analytics, SEO/SEM), along with experience in graphic design software and content management systems.

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Assist in the planning, development, and execution of marketing campaigns and strategies to promote construction products and services.

Key Responsibilities:

• Support the creation and management of marketing materials and content across various channels, including the website, social media, and newsletters.
• Create graphics and copy to produce engaging content that aligns with the company’s brand.
• Assist in managing social media accounts by scheduling posts, engaging with followers, and conducting research on industry trends to enhance online presence.

Qualifications:

• Over 3 years of marketing experience, preferably in the construction or related industry, with familiarity in industry products and market dynamics.
• Proficiency in marketing tools, including Adobe Creative Suite, CRM systems, and email marketing platforms.
• Experience with social media management and digital marketing tools, along with basic analytical skills to interpret market research and campaign performance data.

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Covina Warehouse – 1016 E Edna Place, Covina, CA

Introduction:

Responsible for manageing the storage, inventory, and distribution of materials and equipment, ensuring efficient logistics and support for field operations while leading and training warehouse staff.

Key Responsibilities:

• Lead, train, and supervise warehouse staff, including inventory clerks and shipping/receiving personnel.
• Oversee the receipt, storage, and distribution of products, tools, and equipment for field service technicians, managing both office and warehouse teams.
• Ensure accurate inventory management and develop control systems to monitor stock levels, streamline reordering, and minimize waste or overstocking.

Qualifications:

• Minimum of 5 years of experience in warehouse management, logistics, or inventory control; experience in field service operations is highly preferred.
• Bachelor’s degree in supply chain management, logistics, business administration, or a related field is desired.
• Relevant certifications (e.g., Certified Warehouse Logistics Professional, Certified in Production and Inventory Management) are a plus, along with experience managing inventory and logistics for field service operations.

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Covina Warehouse – 1016 E Edna Place, Covina, CA

Introduction:

Lead and assist with the installation of chute systems in residential, commercial, and industrial buildings, coordinating efforts and ensuring quality control for efficient and safe completion according to specifications.

Key Responsibilities:

• Supervise, coordinate, and assist a team of installation technician to ensure all installations of trash chutes are completed on time and to specification.
• Inspect completed work to ensure compliance with relevant codes, standards, and customer expectations, promptly addressing any issues, and maintaining accurate records of work completed, including daily reports, timesheets, and material usage.
• Ensure adherence to company safety policies by conducting safety briefings, maintaining the use of appropriate PPE, diagnosing and resolving installation issues, and providing on-the-job training to develop installers’ skills in chute system installation.

Qualifications:

• Minimum of 3-5 years of experience, specifically in the installation of chute systems, with proven leadership abilities to manage installers, multiple tasks and meet deadlines.
• Strong understanding of mechanical systems, building codes, and installation techniques related to trash chutes, with OSHA 30 or equivalent safety certification preferred, and the ability to lift heavy materials and work at heights.
• Strong troubleshooting skills to diagnose and resolve issues quickly, and a valid driver’s license with reliable transportation.

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Covina Warehouse – 1016 E Edna Place, Covina, CA

Introduction:

Interpreting blueprints and ensuring compliance with safety regulations while installing chute systems and associated components, such as doors, discharges, and electrical interlocks, in residential, commercial, and industrial buildings.

Key Responsibilities:

• Read and interpret blueprints, schematics, and installation manuals to accurately install new trash chute systems in residential, commercial, and industrial buildings according to guidelines and building codes.
• Assemble and secure chute sections, doors, and discharge systems, ensuring proper alignment, secure attachment, and functionality of all components.
• Adhere to safety regulations and company protocols while ensuring installations meet local, state, and federal safety codes, and replace or repair chute doors, hoppers, and other components as needed.

Qualifications:

• Minimum of 2 years of experience in construction, specifically in the installation of mechanical systems, preferably trash chutes, with a high school diploma or equivalent; technical training or certification in a related field is a plus.
• Comfortable working at heights and in confined spaces under various weather conditions, with the ability to stand, bend, and kneel for extended periods.
• Firm knowledge of building codes, safety regulations, and chute system components, with OSHA 30 or equivalent safety certification preferred, along with the ability to lift heavy materials and a valid driver’s license with reliable transportation.

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Covina Warehouse – 1016 E Edna Place, Covina, CA

Introduction:

Assist with the installation of chute systems by supporting the crew with materials, products, and tools, becoming familiar with role-specific tools, and learning installation practices.

Key Responsibilities:

• Support the field crew by setting up equipment, laying out materials, preparing the worksite, and assisting with the loading and unloading of tools and materials from vehicles.
• Operate basic hand and power tools under supervision, while also helping maintain equipment.
• Prepare and clean up the worksite by clearing debris, marking areas, setting up barriers, and securely storing all tools and materials, while adhering to all safety protocols and guidelines.

Qualifications:

• Minimum of 1 year of experience in construction, preferably in the installation of mechanical systems, with a strong willingness to learn and expand current knowledge.
• Comfortable working at heights, in confined spaces, and in various weather conditions, while capable of standing, bending, and kneeling for extended periods.
• Understanding of building codes and safety regulations, with OSHA 30 or equivalent safety certification preferred, along with the ability to lift heavy materials and a valid driver’s license with reliable transportation.

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Covina Warehouse – 1016 E Edna Place, Covina, CA

Introduction:

Responsible for transporting, loading, securing, and delivering materials, tools, and equipment to various job sites, ensuring the construction team has the necessary resources to complete their tasks on time.

Key Responsibilities:

• Safely load and unload construction materials, ensuring all items are secured for damage-free transit and delivering them to designated job sites on schedule.
• Navigate efficiently to job sites using GPS to ensure timely deliveries, while performing routine vehicle inspections and reporting any issues for maintenance.
• Adhere to all safety regulations and company policies while operating the delivery vehicle.

Qualifications:

• Prior experience as a delivery driver, preferably in the construction industry, with a valid driver’s license and a clean driving record; a Commercial Driver’s License (CDL) may be required for larger vehicles.
• Ability to lift heavy objects and perform physically demanding tasks, along with excellent communication skills and a strong customer service orientation.
• Forklift operator’s license strongly preferred, with proficiency in GPS and navigation tools; OSHA 30 or equivalent safety certification is also preferred.

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