Dear Buchanan Company Family of Customers,
As we continue to face the COVID-19 pandemic together, we wanted to let our family of customers know how we are continuing to provide you with our best-in-class service.
Our team of professionals is continuing to:
- Implement all Federal, State, & County recommendations & orders.
- Remain fully staffed in California, Arizona, & Hawaii.
- Install chute systems for new developments.
- Promptly answered all sales and technology inquiries.
- Maintain customer scheduled drafting and development plans.
Our parts and service company, The Chute Doctor, is also continuing to:
- Clean and sanitize chutes systems to keep your buildings safe and healthy.
- Repair and service Chutes and Compactors to keep your systems operational.
- Respond promptly and efficiently to your emergencies.
On the subject of cleaning and sanitization: As noted in the latest NFPS issues guidance for life safety systems, keeping a building healthy is of key importance not just for the property, but also to prevent a strain to our overburdened emergency services.*
“While communities are rightly focused on dealing with the pandemic, we cannot put additional strain to our overburdened emergency response capabilities, by not ensuring buildings are protected with the very equipment that saves lives and property. First responders rely on commercial and multi-occupancy residential buildings in their communities to have a full array of fire and life safety systems such as working fire detection, alarms, and sprinkler systems.”*
NFPA President and CEO Jim Pauley*
Those responsible for these buildings should adhere to the expected schedules for inspection, testing, and maintenance that are vital to their operation. If they are unable to do so, they should contact their local AHJ (authority having jurisdiction.)
If you are in need of an emergency service, repair, or cleaning, please contact The Chute Doctor today. It is important to keep buildings healthy and clean, and all chutes and compactors fully functional.
We thank you for your continued support too during these trying times and hope you and your families are safe and healthy. If you have any questions, contact us today.